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Is Photography Masterclass Magazine available in printed hardcopy?
Photography Masterclass Magazine is digital-only and is not available in print – we specifically designed it that way. Our monthly digital issues are filled with videos, step-by-step instruction and expert-led guidance. The interactive nature of the magazine, with the inclusion of videos, just wouldn't be possible with a print magazine and allows us to provide photographers with a one-stop-shop helpful resource that they need boost their skills and get more satisfaction from their photography.
How do I access the magazine?
You can enjoy Photography Masterclass Magazine from your desktop computer through our web browser app or on your tablet/phone through our mobile apps for Apple and Google Play, all with the same login details.
How many issues do you publish a year?
Photography Masterclass Magazine is monthly magazine. We publish a new issue every month.
Can I download magazine issues?
The magazines are downloadable when using our iOS or Android app. This allows you to read them offline with no internet connection. The videos are however not viewable without an active internet connection as the files would be unrealistically large to download & store on a mobile device.
How do I login to the web and mobile apps
If you need help logging in, please see our help article here on how to login.
I'm a mobile app subscriber. How do I access my subscription on the new app, and on other devices (such as Mac or PC)?
You MUST firstly update your mobile app of Photography Masterclass Magazine to get the new version of the app. Once updated, please follow these instructions on how to create an account here and access your subscription across all devices, including the web.
Once your new account is setup, you can access your subscription on ANY device that you own, including through our new magazine web app by using your newly created login details.
If you need help with full instructions on how to login via our web or mobile apps on your other devices, please see our help article on how to login.
I am a mobile app subscriber via Apple App Store or Google Play and my purchased issues are not showing up in the app? (or I've got a new device and want to access my subscription on it)
If you have subscribed via our app (i.e. with an in-app purchase via Apple App Store or Google Play), or you have moved to a new device:
1. Ensure that you are logged into Apple App Store with the same Apple ID that you used to purchase your subscription / logged into Google Play with the same Google username that you used to purchase your subscription (Please note that we are NOT referring to the login within the Photography Masterclass Magazine app). Our app syncs with Apple App Store/Google Play to validate purchase info.
2. Try refreshing your magazine library. You can do this in the app by dragging down with your finger from the top of the screen – it will make the app synch with Apple App Store/Google Play.
3a. If above doesn't work, please unistall & reinstall the app. You can download the Apple App here and the Google Play app here
3b. If you are an Apple user, then please follow the steps on how to restore your in-app purchases to your device after you have uninstalled and reinstalled the app.
I am an mobile app subscriber – how can I view from current subscription information?
If you have subscribed via our mobile app (i.e. with an in-app purchase) you can view your subscription information by following the steps here.
I've forgotten my password. Can you tell me what it is?
We can't see what password was used to setup your account. You will need to reset it here.
I do I set a new password?
When you are logged in on your Desktop computer, click “My Account” in the upper, right corner. Click the “Change My Password” link under your username.
From the app, use the forgot password feature on the login window (by tapping the settings icon > Login). Simply click “Forgot Password” and follow the steps. If you are already logged in, you will need to logout first to see this option..
How do I unsubscribe?
Please let us know if there is anything we can assist with before deciding to unsubscribe as we'd love to do everything we can do to help. We'd be grateful if you could provide valuable feedback as we genuinely use this to improve our magazine. If you still want to go ahead and unsubscribe, please see our help article here on how to unsubscribe. .